How long will it take to receive my order? 

Items that are ready are shipped the same day. Customizations take 1-5 days. Custom orders take up to 7 days and more, depending on the order list and some key busy periods. We will always keep you informed. 

In the UAE items will be delivered the next day with UPS, if in Dubai same day with Quiqup or our driver. 

GCC deliveries with DHL usually take 3-5 business days. Deliveries to Riyad and Jeddah usually take 1-2 days. 

Rest of the World up to 7 days with DHL.

You can always have it picked up in our shop in Dubai daily 10-19h.

Customs charge?

We do ship for free, and cover shipping cost.  A customs charge is a separate cost that varies from country to country and is a responsibility of the client.  Usually it's a small nominal/processing fee. 

What shipping method do you use?

  • International courier service (door to door) with DHL and UPS
  • Domestic UPS and Quiqup

Name, Address, Tel required for all of the above.

Do you deliver to my home country? 

Yes, we deliver worldwide. If ordering through the E-shop, you will be able to add 'Shipping' upon Checkout. We use DHL for international and UPS for domestic shipments. If your country doesn't come up, please contact us for a specific quote or we will send you quote via email or whatsapp.  

Do you do combined shipping? 

Yes we do. 

Can I send it as a gift to someone?

Yes. You can make a purchase and just notify us or mark it during Checkout that its a Gift.  It will be gift-wrapped and a Gift Card from you will be included. Please make sure you provide us with shipping address of the receiver. 

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