Luxury Silk Kaftan in Silver with Red

ALERT / RAMADAN 2023

Due to high volume of Ramadan orders, it takes on average 10-14 days for orders to be completed.
We understand that timely delivery is important to you, and we want to assure you that we are working around the clock to get your orders to you as quickly as possible.  

CUSTOM ORDERS 

A single order takes 3-7 working days to be completed.
For multiple orders, estimated in up to 10-14 working days.  
Free shipping on all domestic and international orders  (DHL or UPS).

SHIPPING TRANSIT TIMES

UAE | 24hrs
GCC | 1-5 days (Riyadh / Jeddah 1-2 days)
International | 3-7 days

*RAMADAN in GCC sometimes might affect and extend delivery times for DHL. 

PAYMENT

We accept VISA, MASTERCARD, AMERICAN EXPRESS, MADA and bank transfers.

You may browse the collection in the currency of your choice, upon checkout you will be debited in AED.  

PCI Secure payments are handled by AMAZON PAYMENT SERVICES via SSL.
For payment processing assistance, please contact us on +971 52 194 7377. 

Our flagship store:

CHI-KA
Alserkal Avenue 69, Dubai
Email: [email protected]
Tel/Whatsapp: +971 52 194 7377, +97143450000

You can find us at:

Mira Y Mano, Riyadh
Harvey Nichols, Riyadh
Recherche Fashion Studio, Riyadh
The Closet, Doha
Ounass.com
Farfetch, Concierge Clients

We hope that shopping with us online is as easy and enjoyable an experience as shopping in our store.
Our virtual shop space is designed with your convenience in mind.
We can always help you process your order directly over WhatsApp (click icon on the screen), Instagram, email or phone.

WEBSITE

1. SELECT CATEGORY AND ITEM (left menu or 3 lines menu on mobile devices)

2. CUSTOMIZE SIZE

-  Select your UK body size and your length.
-  Add your customization note upon checkout (you may share your exact body sizes, or any other standard dress size ITA/FRA)
-  Consult our Measurements page for more details
-  We are able to make-to-measure as per your exact sizes for a perfect fit 

3. ADD TO BAG

4. CHECKOUT 

- You can checkout as guest or register. (once you register your name and contact details will be easy to access in the future)

5. SHIPPING 

- Select your shipping options (DHL International or UPS domestic and Store pickup in the UAE)

6. PAYMENT

- Visa, Mastercard, American Express, Mada, Bank Transfer
- Request for a payment link +971521947377

DIRECT WHATSAPP/ CALL / INSTAGRAM

1. SEND US A PICTURE

2. WE WILL SEND YOU A DIRECT PAYMENT LINK (VISA, MASTERCARD, AMEX)

3. DONE 

- All other info: size/delivery address you will share over WhatsApp, Phone or Instagram.

HOME/HOTEL SERVICE

1. BOOK A VISIT OF OUR MOBILE BOUTIQUE TO YOUR HOME OR HOTEL ANYWHERE IN THE UAE 

- This service is complementary in Dubai and there is a convenience fee of AED250 SHJ/AJM & AED350 ABU DHABI.

- more info